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Three different deployment packages offer you an optimal service tailored to your needs.

In addition to our free video and information material for users, customers can book personal device and application-related training by the MEDsan Biotech Support Team as part of our MEDsan Academy (M package) and optionally our Premium Support (L package).

Advantages L package

Premium service with fast remote support via video call and in exceptional cases also

Advantages M Package

Additional service with 2-3 business days support

Advantages L package

ultraSBMS24 PCR device with standard support
- only for trained existing customers

SBMS | ultraSBMS24 | Rent

Product information "SBMS | ultraSBMS24 | Rent"


All deployment options include:

  • A tested ultraSBMS 24 device from our MEDsan portfolio, which meets our quality standards.
  • Three Piston Pipette Accessory Kit for Precise Sample Preparation
  • Powerful vortex mixer for efficient sample mixing
  • Software updates, if available
  • Initial support within the framework of statutory warranty claims within two to three working days.

Initial order

Please note that a minimum purchase of 480 PCR reactions at a unit price of 11.90€ is mandatory for the initial order of a provisioning device for use for testing on SARS-CoV-2.
We offer you a kit with the necessary consumables (tubes and reagents) as well as PCR reagents (polymerase, buffer and primer sets) for SARS-CoV-2 PCR tests. 
For repeat orders, the same price applies as for the first order in the amount of 11.90€ The advantages of our Double Gene Kit: MEDsan SARS-CoV-2 Double Gene RT PCR 96 (T03296) offers the amplification of two viral regions in the same RT-PCR reaction. 
It targets a specific region of the ORF1-ab and nucleocapsid(N)genes in the same channel.
 This method produces a cumulative effect that increases the sensitivity and accuracy of the SARS-CoV-2 detection. 
In addition, the test evaluation with only two channels requires less time to assess the validity of the result.


S-PAKET

 (Article No. D001)

(only for trained existing customers)

Provision of an ultraSBMS24 PCR device with standard support 1

M-PAKET

(Article No. D002)

(only for trained existing customers)

Provision of an ultraSBMS24 PCR device with standard support
User training by our experienced support team in the MEDsan Academy 2

L-PAKET

(Article No. D003)

(only for trained existing customers)

Provision of an ultraSBMS24 PCR device with premium support 3

User training by our experienced support team in the MEDsan Academy 2

The duration for all packages is 6 months. 4